Double charged for one reservation

[Filippo69]

Hello,

I've booked to airbnb's last week and I was now checking my credit card balance and I was charged twice for the amounts.

How come? How can I get the 2nd transactions removed from my card? Who should I contact?

The transaction codes are: **

Thanks

Filippo

**[Sensitive information removed in line with - Community Center Guidelines]

[Jim1]

Ciao @Filippo69,

Benvenuto nella community!

Puoi scriverci tranquillamente in italiano visto che ci troviamo nel Community Center di lingua italiana. 🙂 

Per quanto riguarda il tuo problema, credo ti convenga sentire l'assistenza Airbnb, che puoi contattare tramite i diversi canali illustrati qui o tramite la pagina del Centro Assistenza.

Spero sia utile.

[Lisa1413]

This happened to me and Airbnb was not helpful at all.  Contact your credit card company and they will dispute it.  

[Patrizia13]

Se chiami airbnb ti rimborsa. Chiedi all'host se ha 2 conferme. 🙂 in bocca al lupo

[Quincy]

Hello @Patrizia13,

Welcome to the English speaking Community Center. 

I'd like to let you know that we also have an Italian speaking Community which you can find here https://community.withairbnb.com/t5/Community-Center-IT/ct-p/community-center-it. 

Quincy