I wanted to ask the community's advice regarding a guest who just checked out. They left the place absolutely disgusting...I am talking a little pool of urine next to the toilet where they missed the bowl, pubes on the toilet seat, half eaten noodles left on the coffee table, bins over flowing, rubbish and packaging discarded all over the place, the bath caked in filth and hair (way more dirty in two days than people who have stayed for 1 month) anyway I jumped on the phone 20 mins after they checked out and told them I was not happy with the state they had left the place in and that I think they should return and clean up after themselves to a basic standard of decency, they told me they thought cleaning was included to which I responded "yes it is but you have gone far beyond regular use and absolutely trashed the place" which will take a few hours more than normal to clean plus is not exactly pleasant for our cleaner. Anyway they told me they cannot come back to tidy up after themselves and would pay $100 extra for cleaning, which I sent off via dispute but instead of accepting that, they have gone and made a review and tried to cover themselves by saying in a message that there were bugs and spiders and dirty water, I am not sure if I should cover myself and post a really negative review or wait for things to be settled by airbnb? or just leave a neutral review and tick the do not recommend box?