Earnings and Progress

[Tina-and-Sam0]

Hi 

We have been having technical difficulties opening “Progress” on our cell phones and opening “earnings” on

our computer , is anyone else having a problem?

We called airbnb but they couldnt solve it and noone got back to us.

[Maria2672]

hi

same here.

i have contacted support team and they come back to me very quickly telling me that they can see my progress and everything else.

they have told that it might be smething to do with my phone or computer, which i do not think so as everything else is working perfectly apart from th amount of money (earnings) that i am making.

i do not see them dealing with the peoblem promply.

[Lan1]

I have encountered this problem for few weeks now, thought it was my phone problem.

Lan 

[Kelowna0]

Having issues with this as well.   Seeing quite a bit of chatter on Twitter regarding this too.

This problem will cause a delay in our ability to pay taxes in a timely manner.   Should AirBnb be held responsible for our late fees?

[Martin-And-Jamie0]

This has been on ongoing problem for months. I wonder if their technicians ever heard the old saying. "If it is not broke, don't fix it". With them changing and reorganizing the web sight constantly we have gone from an easy to use web sight, 2-3 years ago, to a complicated partial functioning sight, that is sometimes aggrevating to navigate.

[Jay-And-His-Mum0]

I have noticed today that the financial progress graph is no longer showing?

i see these posts are 3 weeks old but has it happened again? Is anyone else noticing an issue?

thanks 

jay 

[Zappa0]

@Lizzie  is there any way you can send the tech team this thread? This is still an issue and many of us have reported it to several times already. 

[Lizzie]

Thanks so much @Zappa0 for letting me know. I will let the product team know this is still an issue.

Are you still experiencing the same thing?

[Lizzie]

Hello @Zappa0,

Thanks again for flagging this to me. 

I've spoken with a member of the Product Team and they are currently looking into why you and other hosts are experiencing this. I don't have a timeframe for this being fixed yet, but I will keep you updated as much as possible. Do let me know from your side as well.

Perhaps if you are finding this is happening on the app you could try desktop and different browsers, although I know this doesn't solve the problem. 

Speak to you soon.

Thanks,

Lizzie

[Zappa0]

@Lizziethanks for following up. I've tried deleting and re downloading the app. I've tried desktop, different browsers etc...still the same issue