Entered my ID on someone else acct HELP

Tracey198
Level 1
New Jersey, United States

Entered my ID on someone else acct HELP

I accidentally added my id (passport and photo) on my sons account.  He borrowed my laptop to make resv a while back and I didnt realize it was logging on to his acct.  I need to move my identification to my account  ** and remove it from Dylans at **.  Its my passport and my photo that needs to move. Im an old lady hes a young man. Sorry for the inconvenience.  Please contact me at at this email or home number**.  Let me know how to resolve this.  Thanks. Tracey **

 

**[Sensitive information removed in line with - Community Center Guidelines]

2 Replies 2
Steve143
Level 10
Limerick, Ireland

Hello @Tracey198,

 

You'll have to contact Airbnb support to discuss the issue. This site is a forum where Airbnb members help each other with advice from their own experience. Members here don't have access to others' accounts.

 

For information on ways to contact support type "contact airbnb" in the "Search the community" box on these forum pages where you posted your question. Scroll down a little in the list of suggestions that appears and click on the "Contact Airbnb: A Community Help Guide[UPDATED]" one. That lists phone numbers and ways to contact them via Twitter or Facebook.

 

Steve.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Tracey198,

 

Welcome to the Community Center!

 

I was wondering if you've seen Steve's reply? I hope everything will get resolved for you.

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Please follow the Community Guidelines // Volg de communityrichtlijnen

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