Hey Airbnb. I find it incredibly unacceptable from a business perspective that you all are having a MAJOR issue with your mobile apps (users unable to access information about services that they have paid hundreds/thousands of dollers for), and you guys are completely silent on the community forums.
Please step-up to the modern world and use the communication channels you have provided to, well, um... communicate!
We'd like a status update. Are your dev teams aware of the issue? Are they working on it? What is the expected ETA for a fix? Can you provide a workaround in the meantime?
Please step-up up and behave/communicate like a mature company.