I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
Hi all,
I think I have booked a fake listing. I did a reverse image look up and the pictures shows up for an apartment in London.
I have already been charged for half of the stay.
What do I do?
Regards,
Jorgen
@Jorgen6 If you found this place on the official Airbnb site, then contact Airbnb. If you found it through some other site, exchanged emails with the host, and wired money to some bank account, it's a scam and you won't be able to get your money back. You can post the URL to the listing here and others can tell you if it's real or not.
@Sarah977 it was this one but it won't show it anymore
https://www.airbnb.com/rooms/39456133.
But I can still see it under my trips.
Jorgen
If it is showing in your trips (on Airbnb) you'll be OK. Just get in touch with Airbnb. They'll fix this (they'll have the money, not the scammer). One of the benefits of sticking to the platform, @Jorgen6.
Thank you @Gordon0
Not sure what you mean by ok because it's showing in my trips. The reverse lookup shows the apartment in many different countries.
Anyway, I have called Airbnb and they are looking into it and will call me back soon.
Jorgen
What I meant, @Jorgen6, is that your money is safe. If the listing is a scam, the scammers don't have your money, Airbnb has it.
I understand Gordon.
Thank you.
ps. I guess it was too good to be true 🙂
I have received a message that the listing has been removed. Do I receive a refund automatically?
Yes, you should do, @Jorgen6. It may take a couple of days to hit your account tho. Airbnb may give you sweetener to make up for the hassle.