First time using Airbnb and I have a problem, not sure what to do

[Rick85]

I traveled on business and am staying in a room in someone's home. The hosts are incredibly nice people and the room is precisely as advertised and they go out of their way to make it a great experience, except for one thing I never thought to ask before I booked. They have the thermostat set close to 80 all day and night. We're in Florida so there's also humidity. I can handle it during the day but last night (my first night here), I slept terribly, it was so warm, muggy and stuffy. I'm booked here for 3 more nights but I can't take this. I'm going to go to my host and offer to pay her $20 cash per night so $60 total if she'll turn the temperature down 4 degrees at night while we sleep. I'm hoping she accepts this offer but if she doesn't, I'm going to have to leave and go get a hotel. I can't sleep this poorly 4 nights in a row, I'll be a physical and mental wreck.

If she doesn't accept my offer and I have to leave, am I just out the rest of my fee or is there any resolution or mediation process? I'd be content with getting half my fee back. I don't want to screw this lady, she's really cool and everything is great except this one thing.  But it's a big one thing.

[Hilary-And-Ed0]

I would just ask her to lower the thermostat.  She might be perfectly happy to!  It is always worth an ask.  I am a host, and I try to think of everything to make people comfortable, but of course, people are all different, and what works for one guest might not be the same for another.  I have been asked to turn the heat up (springtime in Boston is volatile), and was happy to do it.  You might get a no, but you might get a yes!  Certainly it is not at all an offending question, and shouldn't be taken as such!

If you do decide to cancel, you will probably need to go throught the resolution center for any refund, as the payout has probably already been made to the host.  She would have to agree to the refund.

[Linda108]

 @Rick85  You are from Austin, TX so you know about humidity and heat!  Most people need cooler conditions to sleep, so asking for the temperature to be set lower for the evening is perfectly reasonable. Unless you are asking for 10% drop in temperature, I wouldn't consider offering extra money.  I suggest you communicate via the Air BNB message system so there is a record of your request and the host's response.  As @Hilary-And-Ed0 advised, if the host is unable or unwilling to accommodate your request, you will need to go through the Resolution Center to get a refund.

[Paula270]

when I signed for the first time using Airbnb and booked the first trip, the web of Airbnb told that I have 50$ discount as it is first time using.

1. I booked and I paid but, I was not granted this discount of 50$.
2. when I signed in the site asked me if I have another email so I can add and connect them.
3. I booked using my computer job, but they are both  my email, my same cell phone number,  same address with cleary listed my name and account.
4.  I complained to Airbnb by sending  a txt message from my cell.
5. The answer was: unfortunately, we could not process your response because your number is registered to many accounts.
6. I am not happy with their way of treating my subject and it is their responsibility because they ask to add another email and FB
7. I insist to have my discound