Help - Page 540 - Airbnb Community

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missed to fill in the coupon code

I could not find a window to fill in the coupon code, now my booking is already confirmed ( instant booking) without using the voucher . Is there a way to still use it as it will expire soon.

in Kuta, Indonesia in Help
Created 04-08-2016 | Latest reply 07-30-2019 by Christopher754

How do I offer a Remodeling Special?

I am in the process of converting my garage into 2 bedrooms and a full bath.I know how to lower my rates, but I would like to show the words "Remodeling Special" for my listing? Do I just do that on the Cover Photo description or??? Thanks in advance. Pri... read more

in Salem, OR in Help
Created 07-30-2019

Number of guests changes after booking

We are in Mexico where it frequently happens that a person books an accomodation for one and then after the confirmation five show up. The same thing just happened after an airbnb booking. I guess the only option is to complain to airbnb.David

in La Manzanilla, Mexico in Help
Created 05-24-2019 | Latest reply 07-30-2019 by Mona120

Paypal payouts

Hi. This is the second time my payout hasn't come through 24 hours after the check in. My transactions are not showing up on my account as pending either. Has anyone else had this problem?

in England, United Kingdom in Help
Created 07-30-2019 | Latest reply 07-30-2019 by Helen3

Unjustified compensation

My new Airbnb customer checked in last week for 3 days. She was annoyed from the start. One of the bedroom windows was stuck as it had been newly painted on the outside, so I called for my workman immediately to release it. While he was on his way over sh... read more

in Brighton, United Kingdom in Help
Created 07-27-2019 | Latest reply 07-30-2019 by Helen3

Airbnb Customer Support

What has happened to Airbnb Customer Support (ACS)? Why are Host paying for a service that has almost disappeared? I recently had a Guest from Hell. Here is an outline of the story. Ms Curran requested to reduce the stay from 14 nights to 3 nights - I ref... read more

in Arroyo de La Miel, Spain in Help
Created 07-30-2019

Airbnb payout in a different currency to listing

I have a property listing in Italy and quote in Euro. However, Airbnb have paid out in Pounds and take a 10% commission on the conversion. I hav a euro account and I want the full refund of 3,255 to be paid in Euro not in pounds.

in Cape Town, South Africa in Help
Created 08-21-2017 | Latest reply 07-30-2019 by Gaby79

Seeking Professional cleaners

HI All, Im looking to seek professional cleaners for 2bedroom apartments in addition to cleaning the bed covers and towels. RegardsRoberto

in England, United Kingdom in Help
Created 07-30-2019

Can't log in from overseas

We recently travelled to america and had an air bnb booked in New York. I'd been communicating with the host from Australia before leaving just fine but when we were in america and i tried to log on a few days before our stay to get check in details i cou... read more

in Melbourne, Australia in Help
Created 07-29-2019 | Latest reply 07-30-2019 by Karina327

I would like to organize our local hosts in Berkeley County West Virginia

There are 108 hosts in Berkeley County WV. The City of Martinsburg and Berkeley County are about to propose new zoning regulations that could result in a closure or serious restriction of all Airbnb's in this area. If we could organize and present a unite... read more

in Martinsburg, WV in Help
Created 07-27-2019 | Latest reply 07-30-2019 by Lesley-and-Jamie1

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