From a host: HELLLP!!!! I'm panicking...obviously!
Ok so I have a guest who is supposed to check in May 6th and as I am doing chores today relaxing at home I hear a loud banging on my front door, repeatedly, so hesitantly I open the door and it is some man I have never seen a day in my life and he basically pushes his way in and informs me he's here to inspect the room, so I'm like uhhhh?!?! He demands to see in the rooms ( which currently I have another guest in one) and I'm so blown away by all this I am actually going thru motions. I'm FURIOUS that this man invaded my home, took advantage of info he is privy to (my actual address) and I think this should be considered a breach in contract and I should be able to cancel his reservation without it being held against me. I'm a single woman and I am having a funeral for my mom in 3 days and I'm very uncomfortable with this whole situation now.
Certainly @Autumn11, you can contact the assistance help desk and ask them to cancel the reservation so that you do not feel comfortable with this guest (explains why).
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