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[Mandy70]

Potential guest does not see see discount offered 10% taken off :  " hi mandy, i know this is not your fault so perhaps they have forgotten to apply it? they have not removed 10%- can you send them below calculation?: they have quoted me: r(phone number hidden) adverstised day rate= r(phone number hidden) + their fee r(phone number hidden): (this is the price airbnb are charging thus no 10% discount has been applied to this?)... thanks mandy’" I don't know how to answer please help

[Jeff158]

Hi @Mandy70

You have no 10% discount on your listing, the new host discount is only offered for a short period of time.

You can send your guest a special offer

Special-Offers-A-Community-Help-Guide

[Mandy70]

Hi Jeff

Thanks for your reply, when I went in now and put in a booking just to see the 10% discount did show up... I hope I have not lost my guest now as she has not come back to me.

Regards

Mandy