First of all the last person he complained about the dog odor broke into my home. I was on vacation for two weeks and I had blocked the rooms and somehow Airbnb have unblocked the rooms and applied instacheck on the rooms. As soon as we found out we contacted the guest and told him the room was not available and he needed to make other arrangements and he was refunded his money. Ethan broke into my house, broke a window and crawled in and spent the night. Yes there's a police report filed. The heater was turned off so the house is cold and the dogs have been cooped up and it had a few accidents. For the record, when people book I always send them an email telling them that sometimes at the house smells doggy because I have a number of elderly dogs who have accidents and I asked them if they are uncomfortable with that to please cancel and they won't be penalized. Secondly this guy complaining about the heat in the house could have walked out in the hall and it just did the thermostat or he could have taken out the electric blanket which he was aware of in the closet. but the point is he broke into my house he broke a window to get into my house. The other guy that complained about the smell was extremely passive-aggressive. You leftk garbage all over the room. Every day he had a complaint. my room State very clearly that it's a room rental only and kitchen privileges are minor. He broke my garbage disposal by filling in full of fibrous vegetables. He broke it it's not just jammed up he broke it. When I told him to please not use it anymore it was broke and he still kept shoving his vegetables down in there. He broke a picture in my house because he stumbled in drunk. He sent a report to Airbnb that I wasn't answering his texts because he text me at 3 in the morning and I was responding immediately. Then when he finally left and left the room and a total disarray. He used my antique furniture to Chop his vegetables on. He then got arrested about a week after he left my house for disorderly conduct and he has the balls to call me to come get him out of jail. Again like I said when people book a room I let them know that their dogs here and that their elderly and sometimes are in odor and unfortunately that has been used against me to try and get free or reduced rent.Like I said I've been running my rooms out for over 10 years and I've been with Airbnb for 5. I am very upfront about the fact that they are animals here and I have asked people not to book the room if they're not comfortable with animals. My carpets get shampooed monthly and the tile flooring gets bleach clean once a week and my wood floors are cleaned appropriately every week. The dog stay in a kennel when I'm not home and they are in my bedroom at night.
