Getting paid?

[Jon204]

I had a guest check in a week ago and I still haven't received payment, or any notification as to what's going on?  Customer support has been terrible, I've called multiple times and they say a case manager will call back in a few minutes, but they never do.  It's been days...

What should I do?  I don't feel like I'm getting very good customer support and I don't like people staying here and not paying.  This is pretty disappointing, as a superhost we go above and beyond to ensure guests have great experiences.  It's frustrating that air bnb drops the ball like this and there appears to be a track record of hosts not getting paid on time.

[Katie451]

I am in the same boat.  Did you ever get paid?  Did the money just eventually show up on your account?