Guest Requests signed confirmation letter and utility bill

[James1587]

Hi,

I've had a guest request a letter stating the 5 people who have booked are staying at my house (to include their passport details), plus they want a utility bill copy. They mention this is for the airport/immigration but it seems an unusual request and I'm not 100% comfortable with it. Are there any precedents for this? I would have assumed the AirBnb confirmation itself would suffice? They are coming from South Africa to Ireland.

Thanks in advance,

James

[Ana1136]

@James1587 what would they need the utility bill for? That piece of paper contains important details about your home, I wouldn't be comfortable providing that also. I know many people who applied for visas and I have applied for different countries too and this has never been a request. You could ask around in embassies if this is an requirement but even if it is I would say it is better to loose one booking than providing that type of info. 

[James1587]

Hi Ana

Thanks so much. Yes I found this unusual. Even the letter signed by me with their passport details seems over the top - because she holds a confirmation from Airbnb for 5 guests so she can print that out.

Thanks for your help

James

[Jessica-and-Henry0]

@James1587  I think these posts might help. I would be very wary of these guests..... who knows what they will try to do once they arrive. 

https://community.withairbnb.com/t5/Hosting/Do-you-let-guests-receive-mail/m-p/964607

https://community.withairbnb.com/t5/Help/Concerns-about-long-term-guests/m-p/974746

https://community.withairbnb.com/t5/Hosting/Confused-guest-thinks-he-has-a-tenancy-agreement-and-wan...