Guest Service Fee

[Beth416]

We are being charged a Cleaning Fee on top of a Guest Service Fee. The description for Guest Service fee, suggests the cleaning fee is included. Can you please clarify?

[Sarah977]

@Beth416  The guest service fee is Airbnb's booking fee, and the host has nothing to do with that, and no input into it.  The cleaning fee is something that is charged by the host, but it's a one time fee per booking, whether you book for one night or a week. 

Can you copy and paste the description that seems to indicate to you that the guest fee includes the cleaning fee? That sounds odd.

[Beth416]

Thank you Sarah. I looked again and turns out I misread the description. Thank you for your quick response. I really appreciate it.