Guest didn't pay

Peter460
Level 1
Kraljevica, Croatia

Guest didn't pay

I have problem with a guest. He made reservation for 4 days, but on the day of arrival, so he had 24hrs to pay. Next morning (still 24hrs didn't ran out) he just disapeared, and his reservation automatically got canceled.

 

I want to report it to Airbnb to take legal actions against this guest or at least block him from future reservations.

 

thanks.

3 Replies 3
Oomesh-Kumarsingh0
Level 10
Pamplemousses, Mauritius

@Peter460 Report his accout immediately and then give Airbnb a call on the following number United Kingdom: +44 203 318 1111. Good luck!!!

thank you!

Any contact for rest fo Europe???

 

Peter

@Peter460 France: +33 1 84 88 40 00 Germany / Deutschland: +49 30 30 80 83 80 Greece / ελλάδα: +30 211 1989888 Poland / Polska: +48 22 30 72 000 Sweden / Sverige: +46 844 68 12 34 but unfortunately there arent any croatian phone number. But you can still call the UK number they still will help you out. Good luck!!!

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