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Guest have an issue to booking

‎25-05-2019 05:39 PM
Mahathir1
Level 1
Kuala Lumpur, Malaysia
‎25-05-2019 05:39 PM

Guest have an issue to booking

Hi..how I can help her?

‎25-05-2019 05:39 PM
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5 Replies 5
‎25-05-2019 05:47 PM
Ana1136
Level 10
Ohrid, Macedonia (FYROM)
‎25-05-2019 05:47 PM

@Mahathir1 does she have issues with the payment? Anyway, there is nothing you can do for her, she needs to contact Airbnb. 

‎25-05-2019 05:47 PM
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‎25-05-2019 05:52 PM
Mahathir1
Level 1
Kuala Lumpur, Malaysia
In response to Ana1136
‎25-05-2019 05:52 PM

Yes. Regarding the payment

‎25-05-2019 05:52 PM
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‎25-05-2019 06:04 PM
Ana1136
Level 10
Ohrid, Macedonia (FYROM)
In response to Mahathir1
‎25-05-2019 06:04 PM

@Mahathir1 well definitely you can't do anything. Advise her to call Airbnb or her bank depending on the problem. 

‎25-05-2019 06:04 PM
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‎28-05-2019 02:15 PM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎28-05-2019 02:15 PM

Hi @Mahathir1, welcome to the community!

 

I was wondering if everything got resolved. 

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

‎28-05-2019 02:15 PM
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‎28-05-2019 03:27 PM
Mahathir1
Level 1
Kuala Lumpur, Malaysia
‎28-05-2019 03:27 PM

Hi..it has been resolved.

 

thanks..

‎28-05-2019 03:27 PM
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