Guest have an issue to booking

[Mahathir1]

Hi..how I can help her?

[Ana1136]

@Mahathir1 does she have issues with the payment? Anyway, there is nothing you can do for her, she needs to contact Airbnb. 

[Mahathir1]

Yes. Regarding the payment

[Ana1136]

@Mahathir1 well definitely you can't do anything. Advise her to call Airbnb or her bank depending on the problem. 

[Quincy]

Hi @Mahathir1, welcome to the community!

I was wondering if everything got resolved. 

[Mahathir1]

Hi..it has been resolved.

thanks..