Hi @Anya42
I have a printed house manual for my guests in a spiral bound folder with plastic sleeves so I can easily update the manual.
I've found a lot of guests don't read the online house manual & international guests don't have data roaming so can't access information about wifi etc online. And as a guest myself I've found it a pain to access copious information via the app when I'm travelling.
My house manual has a reminder of the house rules on the first page and the wifi details underneath. The rest is broken down in the following categories:
1. Emergency information (fire/ambulance/police phone numbers), where the closest hospital/emergency department is, fire blankets/extinguisher/evacuation procedures for my apartment building.
2. House info - where to find things in the kitchen & the guest bathroom. How to use the washing machine. Where extra blankets/pillows/towels are stored. A reminder how to lock & unlock the front door (I put this in after multiple guests would leave the door unlocked).
3. Maps of the local area & public transport information.
4. Current 'what's on in Melbourne' tourist information and brochures on any walking tours/day trips etc that previous guests have been on and enjoyed.
Some hosts also have local restaurant menus or recommendations in their house manuals. I'm an on-site host so I don't have this, I prefer to ask my guests what their dining preferences & budgets are and then provide them with more personalised information about where to eat and drink.
I hope this helps.
