Guest needs to leave early. Can she cancel part of her reservation and will it cost me?

[Lise10]

Hi.  I've read some other relevant posts but I'm now wanted to understand the cancellation system.  Can my guest cancel PART of her reservation so that I can relet for those 7 nights and refund her.  Also, will I be charged AirBnB fees for this?  Thanks!

[Oomesh-Kumarsingh0]

@Lise10 If all depend on you. Are you willing to refund the guest for the rest of her stay at your place? If yes then you will be charged only for the transaction fees from your bank account to the guest via Airbnb of course. For more information concerning the transaction fees you can always give Airbnb a call on the following number United Kingdom: +44 203 318 1111. Good luck!!!

[Lise10]

Thanks so much Oomesh! I'll give them a call.

[Jessica-and-Henry0]

Just make sure you do not click on anything similar to "GUEST requests that you cancel" - this means you (HOST) will be held responsible and may face penalties. Providing assistance and being understanding of the guest's situation is good, but rules are rules and ultimately the guest should handle and take responsibility for their own decisions. It's not up to the host to handle guest-initiated cancelations. The guest pays Airbnb guest service fees for a reason.