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Guest not prompted for payment

‎13-01-2017 09:06 PM
Las-Vegas0
Level 1
‎13-01-2017 09:06 PM

Guest not prompted for payment

My guest was able to confirm a reservation but was not prompted for payment. What do we do now?

‎13-01-2017 09:06 PM
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‎13-01-2017 09:23 PM
Cynthia-and-Chris1
Level 10
‎13-01-2017 09:23 PM

In order to have a confirmed reservation, payment had to be made.  Maybe they are mistaken or they already had payment information saved in their account.

‎13-01-2017 09:23 PM
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