Guest payment

Rick106
Level 1
Victoria, Australia

Guest payment

My next guest is booked to arrive tomorrow but I have not yet received the usual reminder from Airbnb. How do I know he has paid?

2 Replies 2
Jann3
Level 10
Santa Rosa, CA

Go into your booking history. If the booking is there - and not cancelled, the guest has paid. Remember the guest is always pre-billed. If AirBnB shows it as a current booking then the guest - by definition - must have paid. Also remember not to rely too much on email. It isn't guaranteed to always work. The reservations list/booking history is always your confirmation that the booking is valid.

 

ps: Did you check your spam folder? 

 

 

Quincy
Community Manager
Community Manager
London, United Kingdom

Great reply @Jann3!

 

@Rick106, were you able to confirm the payment? 

 

Please let us know. 

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