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Guest refund for illness

‎03-10-2017 01:59 AM
Colette67
Level 1
‎03-10-2017 01:59 AM

Guest refund for illness

How does a guest get a refund if they were not able to keep the reservation due to illness?

‎03-10-2017 01:59 AM
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2 Replies 2
‎03-10-2017 03:13 AM
Jenny136
Level 2
‎03-10-2017 03:13 AM

Proceed in cancelling the booking and airbnb will proceed with the refund.

‎03-10-2017 03:13 AM
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‎03-10-2017 06:57 AM
Elena87
Level 10
‎03-10-2017 06:57 AM

@Colette67

 

https://www.airbnb.com/help/article/1320/what-is-airbnb-s-extenuating-circumstances-policy

‎03-10-2017 06:57 AM
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