Help

It is 100 degrees and my ac unit just went down. I have a guest arriving in 2 days, and am not 100% guaranteed the HVAC service will be completed by that time. With proof of receipts/services to fix the ac, will this hurt my status as a host? Latest reply by Sarah977

Hi all, im a new host, I am away a lot at weekends so am renting my flat out when I’m not there. Is there anything I should expect / do? I’ve tidied my draws and bought a fire extinguisher. It’s only for 6 weekends, but is there any insurance I should bu... Latest reply by Sarah977

I received a request to book my place for almost three months buys it’s. Third party request which I know is not allowed. I asked that they gave his colleagues either create an account to book or use a business account t. Should I be cautious-this will be... Latest reply by Sarah977

Hello all,I'm a bit perplexed because the other day I received the following message from Airbnb:"Hi, Kenny and >>><<<, We monitor all reservations and user interactions on Airbnb very closely. We've noticed this reservation >>>><<<< doesn't appear to b... Latest reply by Meike-and-Jacob0

Hello! I'm new to being a host we have only had 2 people rent our entire home. I currently have someone there who listed it as one guest but I have been informed by my neighbor that there is a total of 9 people there. I assumed it would be 2-4 people but ... Latest reply by Kaylee18

HelloI just want to ask what happened when guest paid for 5 but arrive 6 person?also they left big mess in apartment.do I need to send pictures or what to do?thanks a lot.Natasa Latest reply by Mohammed134

Good day,I have tried several times to turn off the instant book but the system is lagging ,this is very disapointing for such a big company.Could you provide me some support to this particular problem ?kind regards,Antonios Symeon Tsounakis. Latest reply by Mohammed134

Hello, Airbnb. After 2 days of the arrival of my guests, I haven't received the payment. Thanks in advance for your quick reply. Latest reply by Mohammed134

I am a brand new host, going on 3 weeks. My home has 5 reservations already. What is the normal/average rate of reservation for a new listing?Thanks for your help! Latest reply by Sarah977

Airbnb's website says that "best practice" is to keep the lockbox in your building, but the guest can't enter the my building without a key. Where do you keep it in ? Latest reply by Mohammed134