I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
Guest requested to change the date of check in. How can she modify the reservation 2 days before her check in date?
Ask the guest to change it
https://www.airbnb.com.au/my_reservations
Find the booking and chose CHANGE (or cancel) to the right
or you can do the same.
I have asked the guest to modify and submit new dates but she said she can't do it from the website.
is there any way for her to do it from her mobile phone?
It can only be done from the web-site, not from the mobile app. You can do it for her.
Please be careful, this is a classic scam for someone who didn't bother to cancel their reservation in time to get a refund. They change the reservation to a date in the future and then cancel so they meet the minimum time to get a full refund. Be wary and ask a lot of questions about why she needs to change the dates.