I have guests that are breaking many of my important house rules. They have more people staying than listed, they played loud music outside at midnight, and one of the guests broke into another unit on the property and slept in the bed.
If I cancel their reservation do I get paid? They have already stayed a night and I will have to have it cleaned. Airbnb seems to always side with the guest and never give guests money out for rule breaking.
Need some advice because the reps on the phone never give it.
Thanks
John