Guests want to take a look at the unit before booking?

Lincoln6
Level 2
Hong Kong

Guests want to take a look at the unit before booking?

Hello everyone, I am new to hosting airbnb.  This is my first week.  A potential guest asked if he could send his son who lives here to take a look at the apartment before making a booking.  I do not mind, but it is also my understanding that I have contact outside airbnb before a confirmed booking.  I cannot give him my phone number or email address. Am I corrrect? 

 

Thank you.

5 Replies 5
Cynthia-and-Chris1
Level 10
Vancouver, WA
Helen3
Level 10
Bristol, United Kingdom

Hi @Lincoln6

 

Your guests should be able to see all the information they need on your listing.

 

Just explain to your potential guest that it's against Airbnb rules which are there to protect both hosts and guests.

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Lincoln6,

Welcome to the Community Center and thank you for asking this question! 

I could see that experienced hosts have given you an answer about this. Would you be able to let us know how it went for you and your potential guest? 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

@Lincoln6, it isn't just that it is against the rules (which it totally is).

It is also just a bad idea for you.

Based on stories from experienced hosts, the more experienced the host, the more they are against letting guests "Preview" the listing.

They have said:

1. "Preview" guests often just want to meet you to ask for a discount, or to propose paying outside the AirBnB system. Both bad for you.

2. "Preview" guests are often the worst kind of picky, hard to satisfy guests.

3. "Preview" guests might be criminals just wanting to case your property before robbing it. Or just robbing you if you are alone with them.

4. It is huge waste of your time. Often hosts will wait hours for late "Preview" guests who just ask for a discount and then never book.

5. What exactly are they going to learn from looking at the listing that your many lovely pictures don't already show?

If they want to learn something more, why don't they just ask you?

If they want to see the neighborhood, they can see the neighborhood without coming inside your property.

Don't do it.

Tell them "If there is anything more you need to know about the listing, I am happy to answer all your questions. If you want to look at the neighborhood, our closest intersection is (street & street). We do not allow unbooked guests inside the property."

 

David126
Level 10
Como, CO

Would depend on how long they were looking to stay, 6 months or 6 days.

 

If 6 months I would want to look and would expect most other people would.

David