HELP please!

Aly21
Level 1
Morgans Bay, South Africa

HELP please!

Hi all!

 

Several times now I have looked at the calendar and seen simply  "ADVANCE" on a date which is then blocked. People duly arrived with whom I had had no communication or means of knowing who they even were. Who is booking them AND why have I NOT RECEIVED PAYMENT from Airbnb? It's happening again today- I don't whether guests are coming or who blocked the date!

 

Best,

Aly

1 Reply 1
Jackie148
Level 7
Edens Landing, Australia

Hi aly, guests have stayed no communication no payment and your getting more guests today with same procedure. 

 

You need to contact bnb immediately and I would definitely not let next guests in until you have confirmation and communication in regards to details and payment and your last payment.

 

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