Hi.. My first guests arrived on 14 December 2018 and i received notification that monies will be in my account by the 19 December.On 22 December i contacted an agent who advised that i will be contacted by a senior agent...i am still waiting. My messages ...
Latest reply by
Jan702
Where and how do I change the restriction for all bookings that we require a minimum of 48 hours’ notice from date of booking to date of arrival. This must be applied to all our properties.
Latest reply by
Christina687
I am trying to work with the Trust and Safety department, but they are just not getting back to me, and it has been oever two weeks now. I had two guest check-in on January 16, and check-out on January 19 of this year. I got to my loft after they left, ...
Latest reply by
JelenaandKatija0
The host is non responsive and even after contacting him via phone, he is not giving me feedback. He is known for cancelling bookings from his side, so I need to make sure that this does not happen for my booking. I wanted to cancel the booking because he...
Latest reply by
Helen3
Hello everybody! My name is Nguyen Bao Khanh Vy. I am a senior at ERC Institute Vietnam, who pursuing a Bachelor degree in Tourism and Hospitality Management at the University of Greenwich. I am doing my final dissertation on factors that influence the in...
I've just received this email for aabook I've just made. What does this mean? The authorization of *** that had been placed on your credit card for reservation **†************ has now been voided. While this authorization void is immediate on our part, i...
Latest reply by
Sarah977
I tried to post this earlier, but not sure it got posted. We got a request from an AirBNBer who wanted to book for their friends. They friends have no reviews, but I think they're staying somewhere in Boston with an AirBNB reservation they made, but Air...
Latest reply by
Mark437