HELP!

[Michael1313]

The guests do not comply the check-out time, and the next guests will come very soon.

[Helen3]

Hello @Michael1313

Not sure how long you leave between check out and check in's as a turn around but you need to resolve this urgently.

You or your local representative need to go there now to ensure they check out. Call them on route to remind them your cleaning crews are waiting to get in and that others guests are checking in today. Also remind them there are charges for late check out.

Make sure you follow up your call by messaging via Airbnb so there is a record.