Private room host, no guest access to the kitchen.
I've had 3+ negative reviews the past couple of months, and more guests who didn't say anything in reviews but did say things in person, complaining about effectively having to drink water from the tap. The most recent review said this -
" This means that if you want water it will only be from a pre-used gallon jug that is left in the closet or you can get some from the bathroom sink. "
Another guest used the phrase "forced to drink water from the bathroom," in their review.
Like... OK? I advertise myself as ecologically minded in my listing title. leave a one gallon jug of filtered water next to the k cup coffee machine in the guest for guest convenience, both for drinking and for refilling the coffee maker. And since when is anything wrong with bathroom water? What do guests do in hotels? Should I just start leaving 14 dollar bottles of VOSS in my guest room?
I've also had guests go to the kitchen and when I was like "Uh what? That's a private area" they're like "but I need filtered water."
I'm seriously at a loss, what am I even supposed to do to manage these expectations? Does anyone else get this and how do they manage? It's really making me feel depressed and defeated as a host that I can't do anything right. Even leaving the gallon of filtered water in the guest room was because guests were complaining about how it was hard to fill the coffee maker, and the coffee maker was because guests were complaining there was no coffee maker (even though I didn't advertise one), and then I've also had other complaints about the coffee maker like "It's broken," "Not enough coffee and tea choices," "it ran out of water," etc. It seems like no matter what I do, there will always be something wrong 😞
