It came to my attention that my region had decreed that Airbnb in my house was illegal. I deleted my listing immediately but having looked into it I would like to reinstate it. Is it possible? I hosted for two years with no problems and excellent revie...
Latest reply by
Elaine79
Hi there, My guest and I realized it was best to cancel the reservation right after the booking was made, because she didn't realize the studio did not have an ammenity she required. She was supposed to cancel her reservation, but then she sent me a cance...
Latest reply by
Shahla3
I am a guest host and have handled bookings and inquiries for roughly a month. During that time I have never let longer than a few hours go before replying. My reviews have usually been made the day the guest left. The reviews guests have made show up....
Latest reply by
Francesca293
Hello, I'm Lala from Baku, Azerbaijan and I do my best to provide high-level hosting to my customers,The problem is that I've cancelled 1 reservation out of 42 once after discussing it with my potential guests (due to force majeure in my apartment) in May...
Latest reply by
Lala5
Hi everyone!I have a request for a reservation which has expired (I was waiting to confirm the dates worked for my husband). I have told the guests that I can accommodate them and they still want to book but my calender is blocked for those dates now and...
Latest reply by
Connie60
Hi.I am a foreigner curently living in Ukraine and I am using a payoneer card as a payment method.It has been 15 days and there is still no any news about the money that I am supposed to get.Airbnb made to payment to Payonner card 2 weeks ago and still no...
Hi - I understand that I can send a guest a special offer but am struggling to do this. Before I accept a booking, the 'send special offer' option doesn't show but it does show once I've accepted the booking. However because I've accepted the booking I th...
Latest reply by
Andrea9
Somehow during the process, I had managed to set the smallest room in my house to allow guests to be "suitable for events", and there does not appear to be any way to disable this. Do I really have to delete my entire listing because many things can be tu...
Latest reply by
Andrea9
I am new host. Just received a reservation request. I sent a message back with some clarifications about the listing. Have not heard a response. How do I know for certain that my message was sent? I typed it in the message box, hit send & it then sho...
Latest reply by
Gerry-And-Rashid0