Hi I have a problem with my log in

[Francesco981]

I have a problem with my log in

[Miloud0]

Salute @Francesco981, 

Could you see this conversation, if it is possible for you :

https://community.withairbnb.com/t5/Help/owner-and-cannot-log-into-app-from-iphone/m-p/1108957#M2362... 

Thanks, 

Miloud

[Michael2413]

Login with the app or on the PC? 

This is what I"m writing on all the issues with logins swap out android for apple if you are using an apple phone instead.

Have the same problem as others do.  I called it into Aribnb with no resolution they say they know about it and it looks like they have a new update to the app from just yesterday (and the one before that was 8/9/19)...so it looks like they're working on it...it's just they don't know how to fix it.  

Did you happen to change your password before you got the problem?  That's when my problem started and at least a couple of others have the same problem from the reviews on the app on playstore.  Based on that I'm thinking it has something to do with the database that stores our passwords.

I would call airbnb AND definitely  send an email through playstore telling them you're having the issue. (shows up as m.feedback.android@airbnb.com...but still want to use playstore to do it).  Also leave a 1 star review.  I'm thinking the more we let them know about the problem hopefully it'll pressure them to fix it.