Hi, we not recieve money from Reservation

VoHai0
Level 2
Ho Chi Minh City, Vietnam

Hi, we not recieve money from Reservation

the payout from 03/21/2017 to now, we not yet recieve money? Please anybody help us, we are new host, new account, We not clear about Payout Reference. We have paypal with link Bank account Paypal. Thanks
1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

Hello @VoHai0

 

This is a forum made up of hosts so we can't advise you on financial issues. You need to speak to Airbnb (2nd post Community Help) if you don't have their number.

 

Normally you set up your payout details with Airbnb and then they send a tiny amount to the acccount to check the payment is going into the right account.

 

Presuming you received this, you should get your payment within a few days of the guest's arrival. For paypal and other payment methods it can take longer.

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