Host askig for cancel the booking

[Lipiga0]

To whome it may concern,

Hi, i'm lipika from Thailand. I already made a payment to booking room at hangzhou for 4 nights.

Then, Host asking me to cancel booking. what should i have to do or I have to let the host cancel my booking. If yes, can i get the full paymeny?

Best Regards,

Lipika H.

[Marzena4 · Accepted solution]

Hello @Lipiga0. It is a trick of the host to avoid punishment for cancellation. Don't cancel and inform Airbnb about it - contact Airbnb Customer Service - use Twitter @AirbnbHelp or the form: https://www.airbnb.com/help/contact_us#/. Or you will find a pinned post in the Help section how to do it: https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

[Lipiga0]

Thanks for your help! 🙂 @Marzena4