Hosting dilemma

[Carolyn782]

Morning,

looking for advice if possible.

I have two young girls staying in my apartment for 7weeks. They have been there for 2 weeks so far. They have reported a fault with a “bathroom switch”. I have asked for further details, photos or to enter the property so that I have a better understanding of the problem but they have not responded. Given the issue is in the bathroom I don’t know if I need a plumber or an electrician  or perhaps a new shower unit as they have not specified where the issue is.

They have not responded to my request for further information/photos/entry to the property. I am really concerned that if this “switch” is part of the main electrics this could potentially be a fire hazard. I fully checked (and took photos) of the entire apartment before they entered to make sure there weren’t any issues. I also, for my own piece of mind, had safety checks/certificates done for the gas and electric at the end of last year so have no idea what the problem could be.

Thanks in advance for any advice.

[Carolyn782]

@Amanda660  Yes might be an idea. Just feel I’m then setting a precedent and going to have to supply things for the next 5 weeks despite having said no and it being in my “house rules” but again that’s preferable to a potential electrical fire.

[Amanda660]

@Carolyn782  a few rolls of loo roll is worth it for your peace of mind.  I’m not far from you if you need a bouncer 😎

[Carolyn782]

@Amanda660  Haha, thank you 🙂

[Carolyn782]

UPDATE

The guests got in touch last night with a photo and one of the actually switches (middle switch of 3 which controls a mirror light in the bathroom) on a light switch socket has come off. Not as urgent an issue as I thought it possibly could be.

luckily, I had already been in touch with an electrician so had one on stand by and he’s going in today (with the guests permission) to replace it.