How can I get help from airbnb?

[Ellen67]

 I try for weeks to contact airbnb with no luck. The website is really weird. I try to remove an account and it won't let me do it. Do they have anyone working on their website? Can anybody answer the questions? Thank you

[Cynthia-and-Chris1]

A simple search in the Help Center returned the following link on how to cancel your account:

https://www.airbnb.com/help/article/240/how-do-i-cancel-my-account

[Ellen67]

Thank you for passing the link. Don't know why, on certain area of airbnb's website. I can't access some area of the airbnb's website to change the setting. In payout methods, I have a bank account for a payout as the default account. It won't let me in the status, then option tab where I can get in and cancel the my account. It only allows me to add new accounts. Like I said before, certain area of airbnb website sometimes is just locked up. That's why it took me 6 weeks to get my house listed on the airbnb. I try around 30 times where it took finally where I click to list my house. It finally listed,  I didn't do anything different then all other times. But that day, the house was listed. Thank you again for your help!

[Cynthia-and-Chris1]

This is a forum for hosts to help other hosts - Airbnb does not monitor it and will not contact you from here.  You will need to call them directly.  A simple Google search will return the number.

[Ellen67]

Thank you for the info! I just couldn't find a phone number or anyway to contact them from the website.

[Ange2]

@Ellen67   Ellen here are all the many ways to Contact Airbnb, people say twitter gets the quickest response.

[Helen3]

Or all the contact details are in the 1st post in the forum you are posting in 🙂