Help

My home association is trying to claim that I've advertised my unit on AirBnB as a short term rental, which is 6 months and less, and want to claim financial penalty of $3000 against me. They are wrong because the minimal stay for my unit is 330 nights... Latest reply by Kathie3

How do others feel who choose not to be on instant book about the guest seeing your full profile before booking and the Host only seeing a guests full profile once you accept their booking. Seems unfair to me. Latest reply by Sarah977

Being a host with three airbnbs and getting a lot of cancellations because of the fires, I do want to thank Airbnb for refunding guests in full, this is honest and true and Im honoured to be apart of this type of thinking and community. Pete

We recently had damage to our home due to a guests leaving the bbq unattended and food caught flames shot out the back which then melted the exterior siding our house. I contact airbnb and was told to send request for funds via resolution centre which I ... Latest reply by Lisa515

Hi A person in a recent party of guests injured herself on my property. I would like to start a PL claim. The help centre, calls and emails, are beyond useless. They have no idea what a PL claim even is. I get a lot of 'sorry this happened'. Frankly I am ... Latest reply by Lisa515

I've been through more than a dozen maids in a year. I had some terrible maids where they lied to me about being there on time. I gave her a second chance, and then one day she cancelled on me last minute, making me quickly drive an hour up there and not ... Latest reply by Tommy135

Hi all, I seem to have lost the key icon that I can select to forward automated check in instructions to my guests from the Airbnb App on my iPhone. I have also lost the Archive link, it seems at the same time . I am not sure whether it is something ... Latest reply by Mary419

I live in Australia and have read all the posts about delete a (duplicate) listing, but my page looks different to all the suggestions and I still cant find how to delete a duplicate listing. Can you please advise how to do this? Many thanks. Latest reply by Quincy

My guess was trying to book my place for today. however, last minute he needs to cancel the reservation, because he has a sudden fly. For some reason the payment did not go through and it is awaiting for payment. Therefore, neither he or I can find a canc... Latest reply by Mark116

How can I apply a super strict Cancellation policy to my listing? Thank you Latest reply by Helen3