Help

Hi AllSince November as a host I have noticed some new user interface issues:1. My establishments is based in Pretoria. South Africa but we have been receiving notices from Airbnb relating to Johannesburg? This is like associating establishments in Dalla...

Good Greetings Please assist with payment for Mr Adriaan who stayed at our hotel date 16 - 26 August 2019 it shows as expired on your page but the Guest did stay with us and has confirmed that payment was not taken from his account. Please kindly recovery... Latest reply by Indaba-Lodge0

How do I duplicate an already existing listing?- Jesse

I have guests who come for a dog show and bring 5 dogs in a Kennel.how can I handle this group and what is in case of a damage from the dogs?how much fee should I take...refundable or not refundable?thank you Andrea

Hello lovely community, Greetings from BarliI have 3 identical listings with numbered units but apparently only one is showing up when my friend looks it up on Airbnb search. I think there is nothing wrong with the setting and it says "listed" on the bott...

I have a question for you.Can a guest buy an experience but decide the date later? A guest asked me that she would like to give this experience to her daughter, but without setting the date. Is there a possibility to buy a sort of "gift card on airbnb"? T...

Sorry did not realize I had a place to post. I consistently have guests sneaking in extra guests and pets. I purchased a ring and plan to use for the first time soon. How should I go about confronting guest on this issue without risking a bad review beca...

Hi, I booked an AirBNB about 6 months ago. Straight after the booking was made, the host contacted me and said that the room wasn't available (and never should have been), and that she will arrange a refund. 6 months later and I am still trying to get sai... Latest reply by Sarah977

Hi all, the guests who checked out of our place today did some damage. They dented our kitchen stove and broke one of our kitchen chairs. They did not tell us; our maids discovered it and texted us pictures. Now what? Should I confront the guests and try ... Latest reply by David-and-Annie0

We are located in Tanzania, and a guest wants me to help her take local transport through the Serengeti, where she wants to go camping.Camping is only permitted in Serengeti at designated campsites. All guests need to be included in a tour, enter through ... Latest reply by Rowena29