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Our calendar does not load? Why?

Our calendar does not load. Why

Created 02-01-2018 | Latest reply 14-09-2021 by Judi40

in Portland, OR

106

How to Opt-in to Enhanced Clean?

Hello All, We need some help in getting the Enhanced Cleaning Process Icon for our listing. We have watched the videos. Downloaded all the checklists, but there is no quiz and there is no button. What to do?

Created 24-08-2021 | Latest reply 14-09-2021 by Mike2432

in Midpines, CA

Broken door lock mechanism

My neighbours observed a guest putting excessive force on my front door handle and lock in attempting to open the door the wrong way. The force has broken the internal mechanism which costs £120 . Can I charge the guest.

Created 14-09-2021 | Latest reply 14-09-2021 by Brian2036

in Scotland, United Kingdom

Is there a way to create a test booking?

Hi,I have some hotel experience and just like some of the big hotel franchises I want to automate as much as possible the mundane behind the scenes stuff. The technology might fail, but I need to make sure that my automation logic is working as it should ... read more

Created 17-06-2018 | Latest reply 14-09-2021 by Clinton57

in Puerto Morelos, Mexico

Can anyone tell me why I have not had a pay out

I have followed all the advice on Air bnb - I can see my guest has paid, my bank account is set to default - it tells me I have no pay out due and yet no funds are appearing on my bank statement. Am I missing something obvious?

Created 14-09-2021 | Latest reply 14-09-2021 by Emiel1

in England, United Kingdom

cleaning service- Portland, OR

Hi guys! I am a new host and wondering if there is a preferred cleaning service ya'll recommend to use in Portland, OR. Any information is greatly appreciated! I am planning on traveling quite a bit the next few months and will be unable to maintain the s... read more

Created 01-08-2016 | Latest reply 14-09-2021 by ChuckandCarole0

in Portland, OR

124

How to get help from Aibnb, got a false review

Recently I had a very difficult guest. I have been a superhost for 5 years. Now This guest is spoiling all my hard work. I had a bad feeling about the guest form the beginning as he asked to contact him directly, and did not have any previous review. But ... read more

Created 14-09-2021 | Latest reply 14-09-2021 by Sarah977

in Geneva, Switzerland

Can't confirm listing

Hello,I'm trying to finalise my listing, but it keeps saying "You cannot publish your listing until you have confirmed your address". How can I get past this issue as the address is correct?

Created 13-09-2021 | Latest reply 14-09-2021 by Emiel1

in Leicester, United Kingdom

Can I edit the star rating I gave a guest?

Hi I am new to air bnb and don't really understand how it works. I want to change a 4 star to a 5 star on one of the topics. How can I do this please ?

Created 10-02-2016 | Latest reply 14-09-2021 by Sarah977

in Norwich, United Kingdom

Noise during Stay

I had rented an AirBnb for one whole week. We arrived on Monday and saw that there was construction work in front of our house. Then there was also renovation done inside of the house… Once Workers were standing on our balcony …! As we got new windows …It... read more

Created 14-09-2021 | Latest reply 14-09-2021 by Brian2036

in Nuremberg, Germany

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