Help - Page 305 - Airbnb Community

Custom List Message Item

New host listing error message "Input was malformed"

Ive received an invitation to host and am trying to set up the listing for my property. My profile govt ID, phone and email have been confirmed and verified. When I get to the part of the kissing where i list the property address I get a pink banner error... read more

Created 16-09-2019 | Latest reply 04-04-2022 by Евгений48

in Terrigal, Australia

We are letting a room in our house on a b and b basis, do i give them a front door key

Created 03-04-2022 | Latest reply 03-04-2022 by Kate867

Airbnb saying we can no longer charge for dogs. That we will have to file a claim for charges.

I've been an Airbnb host since 2015. For the first 2 yrs. we accepted guest with dogs. People did NOT follow the house rules for dogs. We had poo in the yard and driveway. Right where people would be getting out of their cars /unloading their cars. Severa... read more

Created 03-04-2022 | Latest reply 03-04-2022 by Kate867

in Rosburg, WA

Is Airbnb running out of money?

HiI'm wanting to know if anybody else there is struggling to get paid? I'm owed about $1,000.00 It's been 2 months since I've been paid. I have messaged them several times and phone them 3 times, but nobody at Airbnb can even tell me why I'm not getting p... read more

Created 10-12-2021 | Latest reply 03-04-2022 by Gaya46

in Gaborone, Botswana

Deleting a listing

I am trying to delete a listing and maintain my Airbnb Account. I have followed all the instructions but they appear to be out of date as I am not getting the options I'm told to expect. My Listing is still active. The messages I'm getting are "No Resul... read more

Created 02-04-2022 | Latest reply 03-04-2022 by Kim388

Service fees are uneven for new and existing accounts

Firstly - it's funny how Airbnb designs and keeps discussions inside their own platform, so that it would be manageable and won't get anywhere out to keep the reputation secure. Secondly - the way service fees are calculated looks like a scam (pardon, loo... read more

Created 17-03-2022 | Latest reply 03-04-2022 by Darya32

Service fees are uneven for new and existing accounts

in Minsk, Belarus

Covid

Hello everyone, need some advice. I have a guest staying with us that told me 3 days after check-in that she is caring for her Covid infected parents in our Airbnb. The day she checks out is the same day someone else checks in. I'm annoyed and concerned t... read more

Created 27-09-2021 | Latest reply 03-04-2022 by Deborah175

in Wilmington, NC

Reporting a guest

I am new to hosting. The very first guest I hosted left the wrong key in the lock box for my next guest. I believe it was intentional. How should I approach this? Do I report this or just let her know that I don't appreciate it?

Created 20-11-2021 | Latest reply 03-04-2022 by Daphne160

in Orange Park, FL

Booking request asking for contact information

Someone from Ecuador with no prior verifications asked me for my direct contact number for his visa application 3 weeks from requested reservation date, which is probably isn’t enough time to get a visa. Can i trust this and give him my contact info?

Created 02-04-2022 | Latest reply 03-04-2022 by M199

in NY, NY

Account Banned - URGENT HELP NEEDED!

Hello, I am writing this for a friend of mine because she is not able to login to her account. She was permanently banned from Airbnb due to a dispute with a guest in which the guest stole money from her and she took appropriate legal action. Airbnb did... read more

Created 06-03-2021 | Latest reply 03-04-2022 by Lynn1480

in New York, United States

Top contributors

Mike-And-Jane0

England, United Kingdom

6190

6173
Kate867

Canterbury, United Kingdom

378

541
Huma0

London, United Kingdom

6479

10343
Helen3

Bristol, United Kingdom

11359

10251
Andrew0

Berlin, Germany

6450

15372