How do I get refund when AIRBNB cancelled my booking because they weren't able to confirm my profile

Sharon289
Level 1
Taguig, Philippines

How do I get refund when AIRBNB cancelled my booking because they weren't able to confirm my profile

Hi, so I was trying to book a place last minute, when airbnb cancelled my booking because they cant confirm my profile/picture. 

 

The thing is I was already charged/already paid the place but it got cancelled. 

 

How do I get my refund? 

 

I want my money back.

2 Replies 2
Marit-Anne0
Level 10
Bergen, Norway

@Sharon289

You will be refunded automatically, but it can take some days, even up to a week.

Will I get back what exactly was charged? The booking did not even last that long after it got cancelled. 

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