How do I offer a discount to s guest that already booked and paid

[Anna601]

She is a repeat guest and would like a loyalty discount, how do I offer it to her?

[Samey0]

I suggest to click send money.. that's what I have been doing..

[Cynthia-and-Chris1]

Go to your reservations, choose "Change Reservation" and enter the new amount.  Airbnb will refund her accordingly.