How do I work this thing???

[Brianna16]

Hello,

I'm new to airbnb and I got an email to accept/ decline a request. I've been to the help page that says step by step what to do but the problem is that those steps aren't working. I have no idea how to approve, decline, or pre approve and i need help. Is there not a tech support phone number for airbnb? How are we supposed to get help with problems?

[Barb6]

https://www.airbnb.com/help/article/28/what-do-i-do-after-i-receive-a-reservation-request

Read Read read read everything and everywhere.

There is a section on the board for phone numbers. Or you can take to twitter @airbnbhelp. or their facebook page. 

Good luck

Barb