How does a guest receive the check-in information?

[Lila30]

What does the guest receive and when?

[Gerry-And-Rashid0]

@Lila30

It really depends what information you have provided and what your settings are.

However, I would also treat these automated messages with a little caution. Much better in my opinion to message your guest as soon as they book, thanking them and letting them know you will be in touch with check in info closer to the date. We usually set up a Whatsapp link with our guests and use that for key information - its easier for them to access it while travelling