I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
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This is from a fraudulent account. I need to cancel and block them from seeing my profile.
Better contact Airbnb and let them cancel (no penalties for you) and also investigate the account:
@Tiffany272 don't cancel it yourself, ask for help from Airbnb. May I ask how do you know it is a fraudulent account?
Tiffany Ana is right,before you cancel that reservation it is good you take your time. Before a guest book a reservation i believe he/she is supposed to create a profile account first. Some guests accounts dont have to be pimped with bulk information in order to appear convincing. You can ask for help in the community maybe is another good guest who will recomend you to other potential guests in future.