How to fix address problem?

Seifu0
Level 2
Denver, CO

How to fix address problem?

I bought a new house and still getting address problem and always getting lower rates on that and my guests are also suffering a lot. There are two address with the same street name and number and when my guests fill the address it never took them to my house. It tooks them to different place. I went many times to this other address and there is normally no same number of house over there. Is there anyway I can fix this problem, please?

2 Replies 2
Miloud0
Level 10
Rabat, Morocco

Salute @Seifu0

 

If it is possible, you could try to give your guests some help direction,  places near you which they could find in google map, like a name of supermarket, pharmacy, building, cafe........ 

 

Thanks, 

Miloud

Andrea-and-Francis0
Level 10
Mississauga, Canada

First I would make sure your address is correct on your Airbnb listing. Then look up your actual listing on Airbnb as it will also show the area & make sure this is correct. If finding your home is difficult for guests then after every guest books, send them precise directions to your actual home & can even send them Google map directions & a Google map picture of your home or you can ask them where they are coming from & send them exact directions so there is absolutely no confusion.