Sorry @Marcel188, but once the fourteen days are up, that’s it! Unfortunately many hosts have experienced this frustration, but remember that cut off date stops revenge/negative reviews from counter claiming as well. So unfortunately we have to take the bad with the good!
- Whilst they are on site, you might consider having a verbal conversation with a guest, informing them of the 14 day deadline, or even helping them to understand the review system and its importance. I often think guests think it is spam emails when the Airbnb reminders start arriving after they have departed.
- Some hosts are mentioning the review process in their guest folders, as another means of educating/communicating to guests who are unsure or new to the platform.
- Also remember that you could also send a message to a guest after check out thank8ng them for being good guests, and mention the review requirements and hope they will assist you with your ratings by taking time to review.
- And there are some guests who refuse to leave reviews.... which is merely the nature of the personality.
Take me care and good luck next time!
