How to give a refund for an experience as a host?

Luca86
Level 4
HKI, Finland

How to give a refund for an experience as a host?

Hallo,

 

After booking an experience, a guest could not make it and now the experience day is passed.

Even though he is not eligible for refund cause the experience was a few days ago, I still want to refund him.

I can´t find any way to refund him, any suggestions?

 

thanks

 

2 Replies 2
Jeff158
Level 10
Caernarfon, United Kingdom

@Luca86 I could be wrong but it might be the same as hosting, if the booking dates have passed it has to go through the resoluton center.

Click the link for info

https://www.airbnb.co.uk/help/article/165/how-do-i-refund-my-guest

Luca86
Level 4
HKI, Finland

I guess that is not as hosting, cause in hosting you can refund even after checkin.