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Hi,I booked an apartment for 4 persons in Rome via instant book couple of days ago. There was no mention of extra fees in the listing (description, house rules...) and I booked since the price was within my budget. Now, 10 days before the check in, the ho... Latest reply by Jessica-and-Henry0

I’ve just joined, but not given a reference number! So how do I It anyonyekse look me up and also no structure of fees on Airbnb were given!!! Latest reply by Gerry-And-Rashid0

Hello, When I try to change my profile and email address airbnb asks me for a password.I signed up with facebook so I assume my password is the same. Somehow it does not work and when I say I forgot my password it only accept my non valid email address. a... Latest reply by Rosemary166

Hi everyone, I am hosting a private room via Airbnb in my principal residence. I would like to get a license to prepare for the city's regulations implemented. Is there anyone know ..... how to get a license for the short-term rental especially for a ...

Recently a guest smoked in the garage and of course it really smells horrible and I have signs everywhere that state no smoking any where on the property. I also have a $500 dollar fine posted, however, Airbnb says I have to have proof so how do you prov... Latest reply by Sudsrung0

We were recently guests at HABITACIÓN CON PISCINA EN CASA HISTORICA in Cartagena. My wife recalls leaving a review, but we had three short stays on this one trip, so she is not certain. There is no review listed on the review page, nor is there a reminder... Latest reply by Cleta-And-Len0

Hola, El anfitrion me cancelo mi reserva (Pague la mitad y me faltaba la otra parte con Tarjeta de Credito) y no se como obtener el reembolso dentro de AirBnb para utilizarlo en otra reserva.Necesito una respuesta YA porque viajo en estos días y no se que...

Hallo, ich habe seit Jahren ein Problem und weiß nicht, wie ich es am besten lösen soll: Ich hätte gerne, dass sich meine männlichen Gäste bei mir auf die Toilette setzen, finde es aber wahnsinnig unangenehm, es anzusprechen. Hat jemand eine Lösung?Danke! Latest reply by Ute42

I've been hosting for three years now and have an overall 4.9 rating and all positive reviews from guests. I had my first terrible guest experience. He rented one room in a house where my husband and I also live along with our dog. He rented the room for ... Latest reply by Sarah977

I made a booking w/a Strict Cancellation Policy. I must be struggling w/the English Language and therefore would hope that rather than being re-directed on numerous occasions to a call center where the language barrier exists, I was hoping that someone o... Latest reply by Helen3