Help

Hi there, im new to Airbnb.Ive got a confirmed booking for a month away. In his details where it lists the amount my guest is to pay it has a ( send or request money tab.) Does Airbnb notify and orgnaise the payment or do I need to request the payment f... Latest reply by Michael2677

Hi!I have created a facebook group for hosts in Alicante so we can help each other. The group is to share ideas, experiences, new regulations etc.Here is the link: https://www.facebook.com/groups/314777275833591/Join!Together we are stronger!Silvia

I have been a superhost and hosting for 7 months.Just recieved a letter from HOA TO STOP doing airban as it violates their rules.I leve in a gated community which I pay $200 HOA MAINTENANCE fee every month.Any one has any experience or ideas to deal with ... Latest reply by Helen56

Hi, I just recently got a query to stay over for 31 days. As per the visa rules in my country, this guest only allow to stay for 30 days, hence I did raised a query on whether did she made a mistake on the booking request. However she did highlight to me ... Latest reply by Tan50

Hi, I don't understand why payment received is less. I know you have deducted your commission and my Bank as well. How is it that US $20 is missing? Called my Bank they said I have to ask Airbnb as they only took US $5 for transfer even on receiving. From... Latest reply by Иванка1

When initially I left my review for this guest, I didn't realize how strange the situation was. But after careful inspection of my property after she left, there was definitely dangerous behavior, and un-safe activity. She could have accidentally set fire... Latest reply by Susan1028

A guest has requested a refund and since they are regulars and had to cut their stay short due to a family emergency, I have approved the refund through an automated email from AirBnB. I look at my calendar though and the guest's stay is still blocked. I... Latest reply by Sarah977

When I do a search to book in my area, after choosing a set of filters that I know will populate my home in the results, my house comes up on the first page. When I ask a friend to do the same, with the same filters and dates, my listing does not even com... Latest reply by David-and-Fiona0

I’ve had a txt to update my details but Airbnb know all the info including account details. It looks right when I click on the link but I’m suspicious as I didn’t get a message on the Airbnb platform, just a txt with a link asking for private details alre... Latest reply by Jennifer178

Dear Airbnb Hosts, I have provided a manual in the villa in order to become a verified home, but it has not been approved. It says in the comment that some information is missing (while it meets all requirements). Does someone have an example for me of a... Latest reply by Helen3