How to resolve neighbors complains

in
Point Clare, Australia
Level 1
414 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Re: How to resolve neighbors complains

in
Bristol, United Kingdom
Level 10

The best way to resolve this is to have strict limits on number of cars a guest can bring and make sure you have comprehensive house rules which you enforce around ‘quiet hours’/no parties/no additional guests @Fay244 

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12 Replies

Re: How to resolve neighbors complains

in
Bristol, United Kingdom
Level 10

What are your neighbours compost about @Fay244 ?

Re: How to resolve neighbors complains

in
Point Clare, Australia
Level 1

My neighbors always complain my guests about too many cars parking in the street and music voice too loud.

Re: How to resolve neighbors complains

in
Bristol, United Kingdom
Level 10

The best way to resolve this is to have strict limits on number of cars a guest can bring and make sure you have comprehensive house rules which you enforce around ‘quiet hours’/no parties/no additional guests @Fay244 

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Re: How to resolve neighbors complains

in
Point Clare, Australia
Level 1

Thank you Hellen, I will try.

Re: How to resolve neighbors complains

in
Mobile, AL
Level 2

Have any of your guests ever damaged a neighbors home? My guests decided to have a gun fight and Airbnb fixed my house- for the most part- but I have heard I will have to pay out of pocket for the repairs to my neighbors homes/ cars. Apparently nothing is covered by acts by guest do by Airbnb.

Re: How to resolve neighbors complains

in
Germany
Level 10

.

@Catherine2427 

 

This is frightening, I hope noone got hurt. Would You tell us how much airbnb payed to fix Your house?

 

Why would You have to pay for Your neighbours damage, shouldn't the gunfighters pay for that?

 

 

Re: How to resolve neighbors complains

in
Oregon City, OR
Level 10

@Catherine2427 that's awful. No, I would not expect Airbnb to assume financial responsibility for any damage guests did to other property. I agree with @Ute42 that the guests themselves are responsible but I can see how it might be hard to collect from anyone who would do such a thing. Do you have liability insurance for your hosting business?

Re: How to resolve neighbors complains

in
Mobile, AL
Level 2

Noone was hurt. Airbnb paid about $9000 of the $9500 of damages to my house. I had about 40 bullet holes- They scarfaced by house with an AK47. She had a party and I guess a fight broke out- which are against rules. Then someone renting my house fired back at my neighbors house from my porch. Two neighbors have bullet holes and one popped tire and one popped windshield. It's my personal residence and I didn't even think about having renter insurance since my house is covered by Homeowners. Never dreamed anything would happen to my neighbors. Needless to say I have removed my house from Airbnb. Our neighborhood is talking about Banning Airbnb since they put "that girl" in my house they feel like it should be paid for by airbnb- per our neighborhood facebook page.

 

Apparently my neighbors are going to have to sue this girl- and just feel terrible- cause it's my fault- sorta.

Re: How to resolve neighbors complains

in
Oregon City, OR
Level 10

@Catherine2427 most homeowner's insurance won't cover any rental business. 

Re: How to resolve neighbors complains

in
Mobile, AL
Level 2

I know that now... I was thinking I was Safe with Airbnb's policy- wouldn't have to claim anything on my homeowners- now I know that wouldn't cover a fire or anything and they most likely won't cover my neighbors houses- I have not asked yet especially since I'm no longer Airbnbing. 

Re: How to resolve neighbors complains

in
Oregon City, OR
Level 10

@Catherine2427 you are not the first host to learn this the hard way, unfortunately. I think in your shoes I would pay for the neighbors' damage, if I could afford to, as a gesture of good will.

Re: How to resolve neighbors complains

in
Germany
Level 10

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@Catherine2427   

 

While I believe that legally You are not obliged to pay for Your neighbours damages, I agree with @Lisa723   that You should pay something. If You don't handle this incident coutiously, Your neighbours may get even more upset as they already are and this could ruin Your relationship with them forever. I am glad to hear though that noone got hurt or even worse.

 

 

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